The Truth About Loyalty
I, as a consumer or employee, may like your product or service and try it out a few times, but you must earn my loyalty. You must earn my trust.
What is the Metaverse and Why it Matters
Many believe the future of the web — what some are calling Web 4.0 — to be a shared online 3D virtual space.
Two Key Questions for Marketers to Answer
There are two tactics in marketing and it impacts what your message is and which question you are answering.
The Magic of Half-Baked Ideas
Half-baked cakes = bad.
Half-baked ideas = amazing.
Copywriting 101: Get to the Point
Advice for business communicators: get to the point of all your writing. Do not use 10 words when five will do.
The Four S’ of Marketing
While the four P’s of Marketing still matter and help with building strategies, these new four help with building the actual plans to achieve your goals.
Listen To Your Audience; They Speak The Truth
I will never forget sitting in a business strategy meeting years ago and watching (with sullen amazement while still not surprised) to the C-Suite blithely ignore incontrovertible evidence of the public’s negative view of us and our product.
The Counter-Weight of Engaging Content
There are big marketing campaigns and there are slow-drip with big long-term impacts.
What your marketing strategy is missing
Marketing can get boring. All too often, it becomes all about the product and how great it is; and never enough about what the product can add to your life.
One of the Best Business Strategies to Follow
Want the secret to one of the best business strategies around? Always strive to put yourself out of business.
BAI: Can banks compete in a digital-lending world?
Business leaders got together to discuss the future of banking and what consumers are looking for post-pandemic.
OwlGuru: A Day in the Life of a Marketing Communications Director
Being a communications director requires you to wear many hats; oftentimes all at once. You have to think strategically, operationally, and creatively.
Digital Banking Panel
I recently joined JRNI for a chat about the future of financial services in their live panel, “Bank from anywhere: The influence of digital transformation".
Marketing Trends Provide Flexibility
Digital tools have changed the game of credit union and bank marketing.
Octane AI: 8 ECommerce Trends Fast-Growing Brands Are Paying Attention to in 2021
As a partner in Bruck & Co., I recently gave an interview about the evolution of eCommerce and how brands can and should focus on personalization in the future.
A Deep Dive Into Marketing Automation – Tips From a Marketing Automation Wizard
I recently gave an interview to MarTech Pulse, covering various areas of marketing automation. With my two decades of experiences, a lot has changed, but it all still comes back to the customer.
The More You Know Podcast
On Brian’s podcast, we covered a range of topics … leadership, fear, marketing, and life. Such a great convo! I hope you enjoy.