Business Archive

What is the Goal of Leadership?

In times of a tough economy, leadership skills become much more important. Good-to-great leaders have to build focus around goals, have to convey the right message and attitude and on top of it all, run the day-to-day

Impossible Goals

Over the last four years I have written extensively on goals and goal-setting and recently the question of Quality vs. Quantity popped into my head. As I have said before in relation to my personal goals, I

Broken? Depends Who You Ask

This past Sunday I happened to catch the end of Sen. Harry Reid on NBC’s Meet the Press and what he had to say actually had me laughing. Reid was asked about Social Security and the proposals

Control Your Inbox for Better Results

The first few posts this year are going to focus on personal development topics. The end of the year and the end of each quarter is a great time to go back and review what you’ve been

Orange Crushed

*Beginning in 2010, I started writing a bi-weekly column, “From Richard’s Oft Cluttered Desk” which appears every other Wednesday. I am relieved. Bronco-Nation is “calm.” Let the re-building begin. It never actually did back in 2009 when

Jamrock Customer Service

My friend Justin Brady, who runs the blog Critically Acclaimed posted this photo awhile back. I immediately saved it because I knew I wanted to share it. I forget the exact story behind why the Starbucks Barista

Social Means Social

Over the last two years, more and more companies have been adding so-called, “Social Media Policies” to their employee handbooks/rulebooks. I definitely have two clear-cut opinions on this and they were formed only a few weeks ago